bk992 Terms and Conditions

Introduction

These Terms and Conditions ("Terms") form the legal agreement between bk992 ("Platform", "we", "us") and any person using the website ("User", "you"). By accessing the bk992 website, creating an account, or using any service, you are considered to have unconditionally accepted all provisions of these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

bk992 provides a safe and reliable online gaming environment for users in Bangladesh. Through SSL encryption and fair play policies, we ensure that every user's experience is secure and transparent.

Eligibility and Age Requirement

The following conditions must be met to register an account and use gaming services on the bk992 platform:

• You must be at least 21 years of age. This platform is operated for users aged 21 and above only.
• You must register your account using your own accurate identity and information.
• One person may operate only one account. Creating multiple accounts is strictly prohibited.
• You must comply with the applicable laws and regulations of Bangladesh.
• This platform may not be used from any country or region where online gaming services are prohibited by law.

Account Registration and Management

By creating an account on bk992, you acknowledge the following responsibilities:

• All information provided at the time of registration must be truthful, accurate, and complete.
• You are solely responsible for keeping your account password and login credentials completely confidential.
• You will be personally responsible for any activity conducted from your account.
• If unauthorised access to your account occurs, notify our support team immediately.
• Operating an account on behalf of or in the name of a third party is not permitted.
• bk992 may request additional information or documents at any time for identity verification purposes.

Deposit and Withdrawal Policy

The following rules apply to financial transactions on bk992:

• Minimum deposit amount: ৳300 (per method).
• Minimum withdrawal amount: ৳800.
• Accepted payment methods: bKash, Nagad and Rocket.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Deposited funds will only be returned to the payment account registered in the user's own name.
• bk992 reserves the right to investigate any suspicious transaction and may place a hold on payments if necessary.
• If money laundering or fraud is suspected, the account may be immediately closed and deposited funds forfeited.

Bonuses and Promotional Offers

Various bonuses and promotional offers are available on bk992. The following conditions apply when claiming these benefits:

• Welcome bonus: 100% bonus on the first deposit, up to a maximum of ৳5,000.
• To withdraw the welcome bonus, wagering of 20 times the bonus amount must be completed.
• A bonus offer cannot be claimed more than once. Attempting to claim the same bonus through multiple accounts may result in account closure.
• Withdrawing the original deposit before meeting the bonus conditions may result in the bonus being cancelled.
• bk992 reserves the right to modify or withdraw the terms of any bonus offer at any time.
• The specific terms applicable to each bonus will be stated in the bonus announcement.

VIP Program and Cashback

The bk992 VIP program has five tiers, with weekly cashback provided at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

Users can gradually advance to higher VIP tiers through regular gaming activity and active participation on the platform. The final decision on cashback calculation and distribution rests with bk992.

Fair Play and Prohibited Activities

bk992 ensures a fair and balanced gaming environment for all users. The following activities are strictly prohibited:

• Using any form of cheating, software hacking, or automated bots.
• Attempting to earn bonuses or benefits by operating multiple accounts.
• Intentionally exploiting any bug or vulnerability in the gaming system.
• Attempting to influence game outcomes by colluding with other users.
• Operating on behalf of a third party or as part of a professional gambling syndicate.
• Using the platform for money laundering or illegal financial transactions.

If a user is found to be involved in any of the prohibited activities above, bk992 may immediately close the account, forfeit all deposited and winning funds, and take legal action if necessary.

Responsible Gaming

bk992 places the highest priority on responsible gaming. We believe gaming is a form of entertainment — it should never become a means of livelihood.

• Do not bet beyond your means. Only use funds whose loss would not affect your standard of living.
• If signs of gaming addiction appear, seek help immediately.
• Users may set their own deposit limits and request temporary or permanent account closure.
• Information on self-exclusion is available through our 24/7 live chat support.

For more details, please read our Responsible Gaming page.

Intellectual Property Rights

All content published on the bk992 website — including logos, designs, text, graphics, software, and other materials — is the exclusive property of bk992 or is used under appropriate licence.

• Copying, distributing, or reusing any content from bk992 without prior written permission is prohibited.
• Reverse engineering the platform's software or source code is strictly prohibited.
• Unauthorised use of bk992's trademarks or brand name is not permitted.

Privacy and Personal Data Protection

bk992 places the utmost importance on protecting users' personal data. Our platform uses SSL encryption technology to keep all information secure.

• Your personal data is never sold to third parties.
• Full details on data collection and use are set out in our privacy policy.
• For security verification purposes, bk992 may request identity documents or other supporting documents if necessary.

For more details, please read our Privacy Policy page.

Applicable Law and Dispute Resolution

Applicable law will be followed in the interpretation and enforcement of these Terms. If a dispute arises between a user and bk992:

• An attempt will first be made to resolve the matter directly with our support team.
• If direct discussion does not resolve the dispute, both parties will take steps to settle the matter through a mutually agreed mediator.
• The final decision of bk992 will be binding in gaming-related disputes.

Account Suspension and Closure Policy

bk992 reserves the right to suspend or close any account without notice in the following circumstances:

• Violation of any provision of these Terms.
• If information provided is found to be false or misleading.
• If fraudulent activity is conducted from the account.
• If the user themselves requests account closure.
• If the account remains inactive for an extended period.

Upon account closure, any bonuses or pending promotional funds may be cancelled. However, if no breach of terms has occurred, an attempt will be made to return the user's own actual deposited funds.

Limitation of Liability

bk992 bears no liability for the following:

• Interruption to play caused by loss of internet connection or technical failure.
• Unauthorised access to an account resulting from the user's own negligence.
• Delays or failures in third-party payment processing.
• Service disruption caused by force majeure events — such as natural disasters, cyber attacks, or government regulatory action.

To the maximum extent permitted by applicable law, bk992's total liability in any circumstance will be limited to the total amount deposited by the user in the most recent 30 days.

Changes to Terms

bk992 reserves the right to modify these Terms at any time. Regarding changes:

• Updated terms will be published on the website and will take effect from the date of publication.
• Continued use of the platform after a change means you have accepted the new terms.
• For significant changes, a notification may be sent to the registered email address.

Contact and Support

If you have any questions or concerns about these Terms, please contact us:

• 24/7 Live Chat — get instant support in Bengali.
• Email: [email protected]

Our support team is always by your side. Feel free to contact us with any issue.